Terms & Conditions

Introduction

Welcome to Buckle Pet Nutrition. By using this website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before purchasing from our website.

These terms apply to all users of the website and all purchases made through Buckle Pet Nutrition.

Products & Information

 We aim to ensure all product descriptions, images and nutritional information displayed on our website are accurate and up to date. However, product packaging and specifications may occasionally vary slightly.

All nutritional information provided on this website is intended as general guidance and should not replace professional veterinary advice where required.

Orders

All orders placed through our website are subject to availability and acceptance.

Once an order has been placed, you will receive an email confirmation acknowledging receipt of your order. This does not constitute acceptance of the order.

We reserve the right to cancel or refuse orders where necessary, including in cases of pricing errors, stock issues or suspected fraudulent activity.

Pricing & Payment

All prices shown on the website are in GBP (£).

We reserve the right to change prices at any time without prior notice. However, any confirmed orders will be charged at the price displayed at the time of purchase.

Payments are processed securely through our approved payment providers.

Delivery

We aim to dispatch orders promptly and efficiently. Delivery information, estimated times and shipping charges can be found on our Delivery Information page.

While we aim to meet estimated delivery times, delays outside our control may occasionally occur.

Returns & Refunds

Please refer to our Returns & Refunds page for full details regarding statutory cancellation rights, returns, damaged goods and refunds. Nothing in these Terms & Conditions limits your statutory consumer rights.

Liability

Buckle Pet Nutrition shall not be held liable for any indirect or consequential loss arising from the use of this website or the products purchased through it.

Customers are responsible for ensuring products are suitable for their individual pet’s dietary requirements. If your dog has specific health concerns or medical conditions, we recommend consulting your vet professional before changing diet.

Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, images and branding created by Buckle Pet Nutrition, is the property of Buckle Pet Nutrition and may not be reproduced or used without permission.

Third-party names, trademarks, logos, images and other materials appearing on this website remain the property of their respective owners and are used with permission or under applicable licence where required.

Privacy

Any personal information submitted through this website will be handled in accordance with our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

Contact

 If you have any questions regarding these Terms & Conditions, please contact us via the details provided on our Contact page.